What is Trustly?
Trustly is a fast and secure payment method. Every year, you’ll be able to pay with Trustly at an increasing number of online casinos. All you need are your online banking credentials; no customer account is required. You can also receive real money and cash out your casino winnings with Trustly. We’ll explain exactly how Trustly casino banking works and what the best Trustly payments are for Kiwi players.
Will Trustly become the most popular payment service provider for online casinos? The facts speak for the Swedish instant banking provider. Convenience, speed, and more are the absolute advantages of Trustly. What are the benefits of paying with Trustly? Are there any fees? We’ve thoroughly investigated these questions and explained why Trustly is a special feature. We’ve also listed the best Trustly casino sites in New Zealand for you.
How Trustly online casino sites work and what they offer players
Trustly offers fast, secure, and hassle-free payments, making it a preferred option among online casino users. Players who use online casino services often worry about payment security, but with Trustly, everything happens in a trusted environment – quickly and instantly. This option allows for quick and easy deposits from any device, including smartphones. It all comes down to a recurring payment method with a single click, which significantly streamlines the online casino payment process. Trustly’s direct debits, on the other hand, allow for quick, one-click payments. This is in the best interest of players who expect fast deposits, lightning-fast play, and instant access to their funds via withdrawals. This is a surefire way to increase new casino registrations by refreshing your offering with excellent banking.
Online casino players can make instant cashless deposits and withdrawals to and from their bank accounts. Trustly was founded in 2008 and previously operated as Instant Bank, licensed by the Swedish Financial Supervisory Authority. Transferring money from your bank account to Trustly is a direct electronic payment that utilizes 2048-bit encryption, the highest level of encryption currently available. The payment process is simple, as you link your bank account to Trustly. Transfer an amount of at least NZ$10 via Trustly to your casino account and make a quick deposit.
Authorizing payments with a PIN and TAN is exceptionally secure, especially when a two-step process is used and a mobile TAN is received as a one-time code, for example. As a payment service provider, Trustly does not have access to your financial data and does not store any private information about you.
At the online casino, select Trustly as your payment method and enter your desired deposit amount. Then, select your bank and register for online banking as usual. A secure and encrypted connection with your bank will be established for this purpose. After successful completion of the payment process, the casino will immediately credit the deposited amount to your account.
Benefits of using Trustly in online casinos
Of course, Trustly has several advantages that players can enjoy when choosing this payment method to top up their casino account, so below we will explain the most important ones so that you know what to expect on New Zealand online casino sites:
- Complete anonymity: One of the biggest advantages of Trustly is that you can avoid having to use your bank account and bank card to top up, so you have the opportunity for complete anonymity when using Trustly.
- Security: Another significant advantage of Trustly is that, whether you initiate a payment through it or use it to top up your balance, you can be assured that your payment will be processed reliably.
- Speed: By using the Trustly payment method, you can also expect your payment to be processed immediately, whether it’s a cash withdrawal or a cash deposit. This way, you won’t have to wait any longer.
- Free of charge: It is also worth noting that with Trustly, you can complete the process free of charge, without incurring any fees to the casino.
How we rate Trustly casinos in New Zealand
The number of online casinos with Trustly is constantly increasing. And above all, the special Pay N Play approach isn’t very widespread at the moment. But that will change soon. The hassle-free deposit in seconds instead of registration is a benefit every online casino wants to seize.
Therefore, the number of Trustly casinos will increase. It will be exciting to see how casino providers decide when it comes to bonuses, as currently, casinos without registration only partially offer a true classic bonus.
Naturally, we pay attention to all indicators. Are experiences with a Trustly casino provider consistently positive? Or is there negative feedback on player forums? How well-positioned and secure are the companies that operate the casinos? These factors are, of course, also taken into account in the evaluation of all our casinos.
- Trustly availability for NZ players
We only consider casinos that offer Trustly as a deposit or withdrawal method for New Zealand players. If it’s geo-restricted or not functional with NZ banks, we exclude the site.
- Casino licensing and safety
All recommended Trustly casinos must hold a valid gambling license from respected authorities (like the Malta Gaming Authority or the UKGC) and use SSL encryption for data protection. We check for transparency, fair play, and independent audits.
- Speed of Trustly transactions
We rate how fast Trustly processes deposits and especially withdrawals. Trustly is known for near-instant payments, so if a casino delays cashouts unnecessarily, it gets a lower score.
- Low or zero fees
Casinos that charge fees for Trustly transactions are penalized. We prioritise sites that offer fee-free deposits and withdrawals.
- User experience
We assess how easy it is to use Trustly at the cashier section, how instructions are laid out, and whether players can seamlessly switch between mobile and desktop devices.
- Welcome bonus compatibility
Some casinos exclude specific payment methods from receiving bonuses. We ensure that Trustly users can still claim welcome bonuses and other promotions without limitations.
- Customer support quality
Good Trustly casinos must offer responsive customer support, ideally 24/7. We test how quickly they resolve payment-related issues and whether they provide helpful information on Trustly usage.
- Game variety and fair terms
We only recommend casinos that offer a wide range of pokies, table games, and live casino titles — with fair bonus terms, reasonable wagering requirements, and clear payout policies.
If you prefer not to open an e-wallet account or make alternative arrangements for online payments, Trustly is a suitable option. You simply use your online banking login details and can pay with it easily. It couldn’t be more convenient. And since there’s always security in the background, just like with direct debit, you don’t have to worry about your data. Finally, there’s also website encryption, which is used by all good online casinos, i.e., all providers in our list of the best. You can safely make your first deposit with Trustly and immediately claim a great welcome bonus.
Trustly casino deposits
Trustly is an online payment option that can be used as soon as a personal checking account is available or the selected gambling provider offers Trustly payments. This allows the transaction to be processed using personal bank details, similar to a traditional online bank transfer.
Increasingly, online casinos are recognizing Trustly as a genuine alternative to established systems like PayPal, Skrill, and Neteller, which are particularly popular in online casinos. Once your account information is entered for a payment, Trustly sends a confirmation to the dealer or, in our case, the casino site. However, this isn’t the actual payment yet. That will be processed later.
The major advantage of this service provider is that no Trustly registration or login is required. All that’s needed are the gambling credentials and a bank account. Trustly effectively becomes the third party between the gambling account holder and the bank. If payment were made via a traditional bank transfer, the waiting time would be a few days; thanks to Trustly’s fast payment, the funds are credited to the account immediately. This is just one of the advantages of using Trustly.
How does the Trustly payment process work with the casino provider? You’ll quickly succeed with these simple steps:
- Log in to your account.
- Click on Deposit and select Trustly.
- Enter the desired amount and confirm with “Deposit”.
- Enter your IBAN, bank code or bank name.
- Now log in to your bank account with your account details.
- Confirm the payment with your chosen TAN method.
- The money goes directly to your account via Trustly.
Trustly casino withdrawals
Using Trustly for online casino payments is just as fast as paying with a credit card. The Trustly payment service releases the funds to the casino immediately after entering your home banking login information, although Trustly itself receives the requested funds via bank transfer. This means deposits are available immediately, and you can also take advantage of temporary bonuses or promotions if you’re in a hurry. In any case, players using the Trustly payment service at the casino can start playing immediately.
When it comes to withdrawals, Trustly is often very fast at online casinos – sometimes the paid-out funds are available immediately. Still, users also report processing times of between one and three business days. This is where the casinos’ payment terms come into play, as does your bank’s processing of the deposit. In any case, the Swedish provider is far ahead in terms of processing times and can compete with Neteller or Skrill. To withdraw your funds, you must:
- Please review your details and proceed to the cashier.
- Select Trustly as the payout method.
- Choose your withdrawal amount.
- Click on “Submit Payout Request.”
- Entering an IBAN is not necessary, as Trustly will automatically use the account number from which the deposit was made.
- Enjoy your winnings.
These safety factors are the most important benefits that customers can expect.
Trustly casino bonus offers
While casino players can have fun playing the games themselves, as a new player, it’s good to know that great bonuses and discounts are waiting for you if you register at quality casino sites. These include casino bonuses that can be used on any game, as well as those that are exclusive to a special offer.
- Welcome bonus for beginners
One of the most popular bonus types is the first deposit bonus, which can be claimed by anyone who makes the minimum deposit after completing the registration process. A free spins casino bonus can also be claimed after registration in addition to the deposit bonus that this offer provides, but our casino selection has a lot more great offers waiting for you in between.
- No deposit bonus
Another type of bonus that is less common in online casinos, but is still sought after by many players, is the no deposit bonus. In this case, you don’t have to make any deposits and still have the opportunity to use extras on your games. It often comes in the form of free spins or free bonus money. It can also be sent as a personalized email offer.
- Free spins
Free spins are still bonuses that you can use for winnings. You can win 50 or even 100 coins from them, but it is also possible that you can win up to 200 coins from the predetermined jackpots.
- Cashback bonuses
As part of cashback bonuses, a casino will give you back a certain percentage of the money you spent on games, ensuring that you reduce the losses you incurred while playing.
Trustly at mobile casinos
If you’re looking for an even more convenient way to play at the casino, you’ll be glad to know that Trustly has made its own app available so you can track your account even using your phone. Plus, you can make payments anytime and anywhere, even if you can’t be near a computer. Mobile casino online websites can provide hassle-free access, even allowing you to use the readily available Trustly and phone app, if you prefer.
Truslty fees and limits
There’s no limit with Trustly itself. You can therefore process both minimal and very large payments through the Swedish company. However, direct deposit limits can be agreed upon with various online casinos. The money will then be credited directly to your player account up to this limit. Any amount exceeding this limit will only be credited later, usually the next business day. The immediately available amount is always displayed during the deposit process.
Trustly casinos process payments using common current accounts – the company’s service is completely free for you. For this reason alone, Trustly is becoming an increasingly popular payment method in New Zealand online casinos, now accessible to thousands of players. A major advantage is that the service provider even specializes in the online gaming sector. Please note that your bank does not charge any additional account management fees.
Limits for Trustly casino sites
Before registering on a website, it is worth checking the minimum and maximum limits you can expect with Trustly. While there are casinos where a minimum deposit of NZ$5 is possible for Kiwi casino players, it may also happen that you can top up your balance with a minimum deposit limit of NZ$25. This is also true for payouts; however, on average, you can expect limits ranging from tens to several thousands in both cases.
Truslty safety
According to its information, Trustly does not store any data that could be used to access its customers’ bank accounts. The casinos also do not receive your banking information. Furthermore, all transactions are conducted using sophisticated SSL encryption, which is in line with current online security technology. After all, the online casinos themselves go to great lengths to ensure the security of your data at all times.
Trustly never stores your bank details, and all data transfers are encrypted. This makes it one of the most secure payment methods available. What hasn’t been deposited can’t be stolen. There’s no protection against unauthorized third-party access.
When paying with Trustly, PINs or TANs are used, making transactions even more secure. When you pay with Trustly at the online casino, you immediately benefit from the extensive security measures implemented by your bank. Since every transaction must be confirmed with a PIN or TAN, abuse is practically impossible. Only highly reputable companies that are very careful about their reputation are involved in the entire payment process.
Trustly customer service is available 24/7 to answer questions. If you have any questions or concerns, you can contact Trustly’s customer service at any time via our contact form.
Trustly Pay n Play casinos
A special highlight and trend are no-registration casinos. These rely on the Pay ‘N Play principle, explicitly developed by Trustly. All you have to do is simply deposit at an online casino of your choice. You don’t need to register or log in.
Customer information is only verified upon payment. This not only eliminates the need to enter personal information manually, but also allows withdrawals to be requested and processed immediately after winning. This significantly speeds up the transfer process for both the casino and the customers.
This naturally makes it easier for a casino to acquire new customers. The benefits for all players are also clear: lightning-fast payments, a TÜV-certified deposit system, and the utmost convenience without wasting time. With Pay N Play, Trustly puts all other payment systems on the sidelines.
You only need to look at the scenario once to see the advantages: play instantly, without logging in and making a deposit for minutes. The entire process, including authentication, is completed with the first deposit. And all this with a TÜV-approved system. This guarantees safety, reliability, and more. And anyone who requests a payout receives it immediately!
Trustly payment processing time
When using the Trustly payment method at an online casino, you can always count on an instant turnaround time, whether you are making a balance deposit or withdrawing your winnings. This information is also true for all casinos, because Trustly itself ensures this speed for players, so all you have to do is choose a quality casino for payment and be sure that you will not have to wait for a top-up or a winnings withdrawal.
Potential problems with using Trustly
Trustly is a secure and convenient payment method that is connected directly to your bank, allowing instant deposits at the casino and quick withdrawals. As much as it is an excellent service, there are some possible issues you can encounter. Here are the most frequent Trustly-related issues and how to fix them:
- Limited Trustly availability at NZ casinos
Trustly is ubiquitous in Europe but has not yet achieved the level of universality in New Zealand. Hence, all Kiwi-facing online casinos may not offer this method. Look for international online casinos where Trustly is clearly promoted as an option, or refer to aggregator sites that recommend Trustly-compatible operators in NZ.
- Bank not supported
Trustly is only supported by integrated banks. If your NZ bank is not one that is supported, you will not be able to use it to receive casino payouts. Check Trustly’s list of supported banks prior to attempting to make a payment. If your bank does not appear on the list, you might want to attempt another, like POLi or PayID.
- No withdrawals available
Some casinos may allow deposits via Trustly but not withdrawals, meaning you’ll need to choose another method to cash out your winnings. Read the casino’s banking policy in advance. If withdrawals via Trustly are not allowed, use bank transfer or another method like Skrill or Neteller for withdrawals.
- Two-factor authentication delays
Because Trustly connects to your online banking with your bank, two-factor authentication (2FA) is typically enforced. Occasionally, authentication codes can lag or, worse, login sessions can time out. Ensure that your bank app or authentication device is recent and stable. Retry after closing your device or clearing your browser cache.
- Transaction declined
Payments will be rejected when the bank is suspicious of the transaction or due to an account information mismatch. Check that online gaming payments are activated with your bank. Also, double-check that the data you entered matches your bank account data.
- No native mobile app
Trustly does not have a standalone app, and the transaction is based on your banking app. This may be confusing for some users expecting an integrated interface. Get to know your mobile banking app beforehand. Trustly’s interface works best when accessed via browsers or mobile banking redirect-optimized sites.
Pros and cons of using Apple Pay at NZ online casinos
- Trustly enables real-time deposits and often allows near-instant withdrawals so that you can access your funds faster than with traditional bank transfers.
- You don’t need to create a separate Trustly account. Transactions are completed directly through your online banking credentials, streamlining the process.
- Trustly is licensed by the Swedish Financial Supervisory Authority and uses strong 2048-bit encryption. Your banking information is never shared with the casino.
- Using Trustly to fund your casino account is usually free. Most casinos do not impose additional fees for Trustly transactions.
- Trustly works seamlessly across desktop and mobile devices. No app download is required; you can make payments directly via your mobile browser.
- While Trustly is popular in Europe, it’s not yet supported by all NZ online casinos. You’ll need to verify that your preferred site accepts it.
- Not all NZ banks may be integrated with Trustly. If your bank isn’t supported, you won’t be able to use this payment method.
- Some casinos exclude Trustly deposits from welcome bonuses or other promotions. Always check bonus terms before depositing.
- Trustly works strictly with fiat currency and doesn’t support crypto transactions — unlike some other modern payment options.
- You must have access to online banking with your NZ bank account to use Trustly, which may not suit users who prefer card-based methods or e-wallets.
Alternative to using Trustly in NZ online casinos
If your casino does not offer the secure Trustly payment method, you can choose from several alternatives:
- PayPal
PayPal is one of the most recommended payment methods for real money online casinos. It’s easy to use and very secure. When depositing at an online casino, you don’t need to provide your bank details. Select PayPal as your preferred payment method at the casino cashier and you’ll be instantly transferred to your PayPal account. Enter the amount you wish to deposit into the casino, and PayPal will act as your intermediary between your bank account and the gambling site. Funds will be transferred via PayPal to the casino, and when you withdraw, your money will be deposited directly into your PayPal account.
- Skrill
Skrill is a very secure and simple payment solution that works on the same principle as PayPal. In the casino, select Skrill and enter your deposit amount. Confirm the payment by entering your Skrill login details to confirm the transaction, and that’s it — you’re ready to start playing. Follow the same procedure when you want to withdraw your winnings.
- Neteller
Neteller is very similar to both PayPal and Skrill in that your banking information isn’t shared during deposit and withdrawal transactions. Simply enter the amount you wish to deposit, log in to your Neteller account to confirm the transfer, and you’re ready to start playing. The minimum withdrawal with Neteller is NZ$10, while the average waiting time for receiving casino winnings is up to 24 hours.
- POLi
POLi is a New Zealand-based bank transfer system that lets players deposit directly from their online banking account without using a credit card. No registration is required — just select your bank, log in, and confirm the payment. While it’s only available for deposits, it’s one of the most popular alternatives for Kiwis seeking a secure and card-free payment option.
- Apple Pay
Apple Pay is a great mobile-friendly payment method for iOS users. It utilizes biometric authentication, such as Face ID or Touch ID, for enhanced security. Deposits are processed instantly, but withdrawals are typically not supported, so you’ll need a secondary withdrawal option such as bank transfer.
- Google Pay
Google Pay is a fast, secure, and contactless payment method compatible with Android devices. It’s accepted at a growing number of NZ casinos. As with Apple Pay, you can make instant deposits, but withdrawals must be processed through a different method.
- Paysafecard
If you prefer a prepaid and anonymous payment option, Paysafecard is a worthwhile consideration. You can buy a voucher at local retailers and use the 16-digit code to make a deposit. Please note that Paysafecard generally does not support withdrawals, so an alternative method will be required to cash out your winnings.
Tips and advice on using Trustly in NZ online casinos
Trustly is a convenient and secure payment method that allows Kiwi players to make instant deposits and fast withdrawals using their existing online banking details. However, to get the most out of this method, there are a few things to keep in mind.
- Check if your bank supports Trustly
Before attempting a deposit, confirm that your New Zealand bank is compatible with Trustly. While many European banks are integrated, support among NZ banks may vary. Popular NZ banks like ANZ, BNZ, Westpac, and ASB are not always available.
- Confirm bonus eligibility
Some online casinos exclude Trustly from welcome bonuses or promotional offers. Always read the terms and conditions of bonuses before making your first deposit to ensure you’re not missing out.
- Use trusted and licensed casinos
Always choose a casino that is licensed and regulated (e.g., by the MGA or UKGC). These casinos typically use SSL encryption and offer additional layers of security when using payment methods like Trustly.
- Verify your identity early
While Trustly itself doesn’t require registration, the casino will often ask for identity verification before processing large withdrawals. Complete your KYC (Know Your Customer) verification early to avoid delays later.
- Be aware of withdrawal processing times
Though Trustly withdrawals are typically fast, they can still be subject to internal casino processing times. Some casinos may take a few hours or up to 48 hours to approve withdrawals.
- Avoid using shared devices
Since Trustly transactions rely on online banking credentials, never complete transactions on public or shared devices. This reduces the risk of account compromise.
- Enable 2FA on your bank account
To add an extra layer of protection, enable two-factor authentication (2FA) on your internet banking. This ensures added safety when making deposits or withdrawals through Trustly.
- Double-check deposit limits
NZ online casinos may set different minimum and maximum limits for Trustly transactions. Always review these limits to avoid failed transactions or delays.
Final thoughts on Trustly casinos in New Zealand
There are many payment systems available for deposits and withdrawals. However, it’s always best to choose a payment provider that adheres to the highest security standards, works with numerous casinos, and has already earned the trust of many customers. Our gambling experts have extensively tested various payment systems for online casino deposits in New Zealand, drawing on our extensive experience in the gambling industry. In our experience, the Trustly payment system is one of the best for playing for real money in a casino.
So, if you use Trustly to deposit money into a casino, you can count on doing so in a secure way, with a fast and hassle-free process. However, if you want to spend your time playing games of chance with a cool head, you should play wisely.
